![]() We may ask for an access code when you call Wells Fargo customer service or visit a branch. Wells Fargo will not call or text you requesting an access code.Unless you initiate the request, don't enter your access code online.DO NOT provide your access code, PIN, or password to anyone who contacts you requesting it.Wells Fargo will also send you an access code when you sign on to online or mobile banking if you activate 2-Step Verification at Sign-On. We may require you to provide an access code to confirm your identity when completing certain transactions or changes (such as adding a new Zelle ® payment recipient) as well as accessing sensitive information online. Wells Fargo customer service may request your username, however, we’ll never ask for your password to verify your identity.Īdvanced Access is an additional layer of security that helps protect your information and prevent unauthorized transactions. Strong passwords use an uncommon phrase that includes a mix of letters, numbers, and special characters, for example: Iliketogive99!Presents. This information is encrypted during sign on.Ĭreate a unique username and strong password for your Wells Fargo accounts and don't use any part of your email address. When you enroll in Wells Fargo Online ®, we ask you to create a username and password to access your accounts. For your security, always sign off after completing your banking activities. This reduces the risk of others accessing your information from your unattended computer or mobile device. Wells Fargo will automatically sign you off from your online or mobile banking session after a period of inactivity. Be sure to keep security patches, anti-virus and malware removal programs, browser versions, mobile apps, and plugins up-to-date on all your devices. Wells Fargo only supports browsers that adhere to our encryption standards and we may block outdated browsers that could lead to a security risk. Wells Fargo Online ® and Wells Fargo Mobile ® sessions are encrypted to help protect your accounts. Restrict access to online banking, which may require further proof of identity before it is restored. ![]() Send you an access code to confirm your identity before you complete actions online.If we notice banking behavior that differs from your usual activity, we may take the following steps to help protect your accounts: When we contact you, we will not ask for your full social security number, your card PIN, an access code from a text or email, or your online banking password. We use various methods to contact our customers including email, text, push notification from the mobile app, or phone call. If it's not your purchase, we will help you resolve it. We help keep your money safe by monitoring your accounts and may contact you if we detect unusual activity.
0 Comments
Leave a Reply. |